We can help them, however we would need their consent before we contact them. If they have agreed to us calling them, and are okay with us reaching out to them, then you can give us their details and we will call. If they are not aware of our call or have not given permission for us to call them, then we cannot reach out to them without their permission. You can inform them about our free 24hr service and they can reach out to us through our toll-free Helpline or sms line. Otherwise they can visit the HWCN website for more information if needed.