Eligibility criteria for HWCN services : COVID-19 Vaccination Helpdesk

Eligibility criteria for HWCN services

What if I’m not a doctor or nurse, but I work in a hospital, can I still get help?”

Absolutely, the HWCN service is available to ALL frontline and healthcare workers including healthcare staff, admin and personnel including porters, recepti...

“What if I need more than 4 probono sessions?”

You are not restricted to only 4 sessions, if you need more help or support, the therapy sessions with continue at no cost to you. The continuation of thera...

“Am I only able to see a therapist? What if I need a Dr?”

Through the HWCN network, you are able to access free services from a psychologist, social worker, registered counsellor, GP with a special interest in ment...

“What if my colleague, who is a healthcare workers, needs the help not me. Can you call them to help?”

We can help them, however we would need their consent before we contact them. If they have agreed to us calling them, and are okay with us reaching out to t...

“What if I want to organise a talk or a workshop for my team at the hospital, how do I do that?”

We are able to provide talks or workshops for your teams – either in person or ideally online. Please send through your request with more details via email ...

“How do I advertise this service at my clinic/hospital/department? Do you have posters I can put up?”

We would be happy to send you our HWCN Posters or business cards that advertise the Support Services. We can send you the digital version that you can share...

“What if I’m not able to attend therapy sessions during the day because of work? Can I do therapy sessions on the weekend?”

While the HWCN Helpline is a 24hr toll free Helpline that runs 7 days a week. You can call into the Helpline for free counselling, support or psychological ...